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Industrial servicesSouth AsiaMultinational

Leadership transition through a regional services restructuring

A global industrial services business, South Asia regional leadership

Context

A global industrial services organization facing structural change in its South Asia operating model needed its regional leadership team to land the new structure with cohesion rather than friction. The existing leadership cohort had inherited the structure rather than designed it; the transition risk was that performance would dip in the first two quarters of the new year while leaders re-established roles.

Approach

  • 01Diagnostic interviews with the regional leadership team and a representative slice of their direct reports
  • 02Three-day residential programme combining situational leadership, executive presence, and structured peer coaching
  • 03Six-month follow-through with paired-coaching and quarterly business-outcome review
  • 04Closeout reflection with the regional CEO and HR leadership, capturing what to repeat for the next transition

Outcomes

  • Regional leadership team retained intact through the structural change with no senior departures
  • First-quarter regional performance held within 4% of pre-transition baseline against a 12% expected dip
  • Three rising senior leaders identified for stretched roles based on observed behavior in the programme
  • Coaching cadence institutionalized as a quarterly leadership ritual, not a one-off intervention

The work moved beyond classroom delivery. By the time we were six months in, the leadership team had built a habit, not just attended a course.

, Biju Joseph, South Asia Services lead, global industrial services

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