Leadership program

360° Communication

Communicate up, across, and down with equal intent

Most communication training optimizes for one direction, usually downward. This program develops the discipline of communicating with conscious intent across all three: the upward briefing that earns senior trust, the lateral negotiation that protects priorities, and the downward direction that does not flatten nuance.

Mid-level ManagersFirst-line ManagersIndividual Contributors

What participants will be able to do

Outcomes, observable from the participant’s line manager.

Each program is delivered with a participant-and-manager outcome rubric. Six weeks after the program, the participant’s line manager rates observed behavior change against this rubric.

01
Brief a senior stakeholder in three minutes without losing precision
02
Negotiate cross-functional commitments that hold under quarterly pressure
03
Direct your team in a way that explains the why without diluting the what
04
Calibrate written and verbal communication to the audience and the medium

Capabilities this program operationalizes

Leadership Development Capability Building

Where this program has been delivered

Engagements that featured this program.

Multi-region, Global

Executive presence development for a global leadership cohort

Global Medical Reimbursement leadership team, multinational healthcare

A global function within a multinational healthcare organization had grown its senior leadership team rapidly through internal promotion and acquisition. Technical credibility within the team was strong; senior-stakeholder credibility, the ability to brief the corporate executive committee, hold the room with regulators, take a hostile question without losing weight, was inconsistent and limiting career progression for several otherwise high-performing leaders.

Read the case study

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